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Papers On Management Theory & Applied Operations Mgt.
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Group Dynamics Of A Volunteer Organization
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6 pages in length. The writer discusses group dynamics in relation to formal and informal settings, addressing such issues as communication, stature and prestige. Bibliography lists 3 sources.
Filename: TLCgroup.wps

WASHINGTON MUTUAL AND QUALITY CONTROL
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This 7-page paper focuses on Washington Mutual's mortgage operations and how they can be better streamlined through quality control processes. The paper examines the problem that the company is experiencing, discusses Deming's 14 points (widely considered the forerunner of TQM) and also discusses the Delphi method in terms of forecasting. Bibliography lists 2 sources.
Filename: MTwamut.rtf

THE TOOLS OF ORGANIZATIONAL MANAGEMENT
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This 7-page paper examines the organizational tools available to today's CEO. "Tools" described include use of contigency approach, Maslow's theory, participative management, team-building and concept of content and process theories. Bibliography lists 6 sources.
Filename: MTorgman.rtf

Negotiation and Business Success: The Importance of Cross Cultural Communication in a Fictional Bagel Franchise
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A 10 page discussion of the problems being experienced in a fictional Bagel Franchise and the negotiations which led to the resolution of those problems. Emphasizes the importance of cross cultural communication in business. Bibliography lists 4 sources.
Filename: PPbagle.wps

Using the Internet to revolutionize Electronic Data Transfer
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This 10 page report discusses applications of the Internet in the evolution of electronic data transfer. Asynchronous transfer mode, changes in the international standards for computer networking and Internet all have had and will continue to have a significant impact on the future of EDI (electronic data interchange) and allowing the framework by which it can become a truly ubiquitous tool in modern business. Bibliography lists 15 sources.
Filename: BWedt.wps

BUSINESS PROCESS ENGINEERING AND ITS POSITIVE IMPACT ON CORE BUSINESS PROCESSES
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This 10-page paper focuses on the theory of business process reengineering and how it can positively impact already existing core business processes. Included in the essay is a discussion of the origins of BPR, as well as specific examples of BPR's impact on already established business processes. Bibliography lists 2 sources.
Filename: MTbprcbp.rtf

Merging Management Positions for Profitability and Accountability
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This is a time when being lean means strength and being fat means weakness. Companies, and countries, all over the world are reengineering themselves to reduce employment and reduce duplication of effort to save costs. One of the most economic methods of achieving such stellar objectives is to merge management and worker positions, and one of the best combinations is the merging of the Quality Assurance Manager role with that of the Health & Safety Manager. By combining these roles, the company succeeds at not only reducing costs, but also combining two positions that rely on the same aspects of control – strict adherence to standardization and compliance. 6 references. jvQAHnSm.rtf
Filename: jvQAHnSm.rtf

Issues in Australian Distribution Systems
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This 10-page paper will examine some of the facets of such a system using a literature review as the mechanism, and then draw conclusions as to what shape further research might take. Bibliography lists 10 sources.
Filename: HVDistAu.rtf


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