Rectifying Communications Impasses
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A 5 page paper analyzing the organizational communication 'disconnect' of a rapidly growing business, Lawson Software, that inadvertently allows their attitudes to lapse into a we vs. they mentality. The company urged their reluctant managers to use peer-to-peer training to become facilitators of groups whose surface purposes were to discuss the internal problems of the company. The managers, however, realized that all their internal problems were only facets of one underlying trouble: an early breakdown of communication both intragroup and intergroup. One manager said that while Deming had provided the philosophy, the facilitator approach at Lawson had provided the means for implementation. Bibliography lists 4 sources.
Filename: Impass.wps

Dell & Gateway Computers / Corporate Overview
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This 20 page report discusses two of the most highly successful personal computer companies in the world - Dell and Gateway. Each of them have become darlings of the investment world and each is living up to their own publicity and promotion. A brief overview is given of each with an analysis of various financial features, ratios, and market position. Bibliography lists 8 sources.
Filename: Dellgate.wps

Adventurous Traveler Bookstore: An Analysis of a Mail Order Business
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An 18 page paper which discusses the mail order business called Adventurous Traveler Bookstore. The paper discusses the history of this business, and also provides a SWOT analysis of the company. Adventurous Traveler Bookstore is a mail order business begun in 1994. It worked primarily on the Internet and then was severely challenged by the presence of Amazon.com. Through various approaches to marketing, this company has passed the threat and continued on the road to success. Bibliography lists 8 sources.
Filename: RAadtrbook.wps

Management Communication: Essential for Success
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This six page paper that explores the importance of effective communication at the management level. Several tips and techniques are discussed as well as reasons it is important to the company as a whole.Bibliography lists seven sources
Filename: CWCommuc.wps

"Busywork" vs Management in Good as Gold
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A 5 page paper discussing Joseph Heller's Bruce Gold in terms of inadvertent management practice. Bruce Gold served on a committee that met only twice and conducted no business. Bruce was charged with writing a report on the committee's activities, which he did not do as there were no activities to report. Nonetheless, everyone heartily congratulated Bruce on his excellent and incisive work. In this one instance, Bruce encountered many of the difficulties in business today: lack of direction; ineffective communication; and crushing preoccupation with producing documents whether or not they contain any information of value. Bibliography lists 7 sources.
Filename: KSGoodGold.wps

"Leadership A To Z" – Brief Overview
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4 pages in length. The writer briefly discusses the article's main idea, three important points and if any bias/faulty reasoning exists. No bibliography.
Filename: TLCLeadrAZ.rtf

"Staffing the World" -- Kelly Services Inc.
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This 3 page report discusses the temporary employment agency – Kelly Services. The company headquartered in Troy, Michigan, offers: "…human resources solutions that include temporary services, staff leasing, outsourcing, vendor on-site and full-time placement." This report looks at the company's history, what industries it serves, how many workers it utilizes, and how such an organization deals with booms and busts in the larger economy. . Bibliography lists 3 sources.
Filename: BWkellys.rtf

21st Century / Century Of Air Cargo
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A 5 page paper that looks at the industry's claim, and support for the claim that air cargo is the industry of the 21st century. The paper also looks at the current problems facing the industry and what international leaders, public and private, are doing to resolve those problems. Bibliography lists 7 sources.
Filename: Aircargo.wps